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In the interests of financial probity

posted by [personal profile] purplerabbits at 01:42pm on 12/08/2005 under ,
I want to cancel my Barclaycard since I never use it and I want to streamline my finances. But since I last contacted them the barclaycard phoneline has gone all automated and demands a security number which I do not have before it lets you in. Does anyone know how I can contact a human being and cancell my card for ever? I don't owe any money on it so they never write to me, and I tried emailing them from their web pages but didn't get any kind of reply...

Update: Success! Thank you Giles!
Music:: Three Little Pigs
Mood:: 'frustrated' frustrated
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There are 10 comments on this entry. (Reply.)
 

Just a thought...

posted by [identity profile] valkyriekaren.livejournal.com at 12:46pm on 12/08/2005
The security number isn't the three-digit code on the back of the card, or a PIN associated with it, is it?

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Re: Just a thought...

posted by [identity profile] purplerabbits.livejournal.com at 12:47pm on 12/08/2005
They want six figures so I don't think so :-(
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ext_40378: (Default)

(no subject)

posted by [identity profile] skibbley.livejournal.com at 12:48pm on 12/08/2005
Cut it in half and post it to them?
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adjectivegail: (Default)

(no subject)

posted by [personal profile] adjectivegail at 12:54pm on 12/08/2005
This was going to be my suggestion.
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(no subject)

posted by [identity profile] purplerabbits.livejournal.com at 12:55pm on 12/08/2005
But I'd still need a postal address for them :-(
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ext_40378: (Default)

(no subject)

posted by [identity profile] skibbley.livejournal.com at 12:58pm on 12/08/2005
http://www.barclaycard.co.uk/Customer_Service/Help/complaints.html

Postal Address: Barclaycard, Customer Relations Department, 1234 Pavillion Drive, Northampton, NN4 7SG
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aegidian: (Default)

(no subject)

posted by [personal profile] aegidian at 12:59pm on 12/08/2005
Tried your brithdate ddmmyy ?
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Hurrah

posted by [identity profile] purplerabbits.livejournal.com at 01:03pm on 12/08/2005
Thankyou! You is a star!
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aegidian: (Default)

Re: Hurrah

posted by [personal profile] aegidian at 01:58pm on 12/08/2005
Glad to be of help!
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(no subject)

posted by [identity profile] thekumquat.livejournal.com at 01:03pm on 12/08/2005
There should be 2x3 digits on the back of the card - the last 3 are the ones often requested by websites.

Failing that ring the number for reporting it stolen - they ought to be good at cancelling cards!
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