In the interests of financial probity

[purplerabbits]

I want to cancel my Barclaycard since I never use it and I want to streamline my finances. But since I last contacted them the barclaycard phoneline has gone all automated and demands a security number which I do not have before it lets you in. Does anyone know how I can contact a human being and cancell my card for ever? I don't owe any money on it so they never write to me, and I tried emailing them from their web pages but didn't get any kind of reply...

Update: Success! Thank you Giles!

Comments

Just a thought...

[valkyriekaren.livejournal.com]

The security number isn't the three-digit code on the back of the card, or a PIN associated with it, is it?

Re: Just a thought...

[purplerabbits.livejournal.com]

They want six figures so I don't think so :-(

[skibbley.livejournal.com]

Cut it in half and post it to them?

[adjectivegail]

This was going to be my suggestion.

[purplerabbits.livejournal.com]

But I'd still need a postal address for them :-(

[skibbley.livejournal.com]

http://www.barclaycard.co.uk/Customer_Service/Help/complaints.html

Postal Address: Barclaycard, Customer Relations Department, 1234 Pavillion Drive, Northampton, NN4 7SG

[aegidian]

Tried your brithdate ddmmyy ?

Hurrah

[purplerabbits.livejournal.com]

Thankyou! You is a star!

Re: Hurrah

[aegidian]

Glad to be of help!

[thekumquat.livejournal.com]

There should be 2x3 digits on the back of the card - the last 3 are the ones often requested by websites.

Failing that ring the number for reporting it stolen - they ought to be good at cancelling cards!